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FAQ
My Application Cloud offers excellent value, ultimate convenience, unparalleled customer service and superior quality through our application cloud hosting.
Is My Application Cloud hosting service reliable?
My Application Cloud provides a safe, secure and reliable hosting service. My Application Cloud's servers are monitored for reliability 24 hours a day, 7 days a week, 365 days a year.
How does My Application Cloud backup my files?
My Application Cloud performs automated nightly snapshots and weekly backup service to tapes that are then stored offsite.
Will I be able to print from my application when I use your service?
Yes, you and your client will be able to print from the My Application Cloud Virtual Desktop; it supports all types of printers.
Will My Application Cloud work on my Mac
Yes, every new Mac lets you install Windows and run it at native speeds, using a built in utility called Boot Camp. Alternatively, by using emulation software such as VMware Fusion or Parallels Desktop, you can run Windows in a virtual environment without having to reboot your Mac. You must own a copy of Windows XP with SP3 , Vista SP1 or Windows 7.
As a Finance Professional, are my clients limited in access only their own data?
Yes, because you control the level of access, you can see each client's data, while they can only see their own. Each client will have his or her own unique login and password.
What type of support do you offer?
Technical support is available Monday-Friday, 7 a.m. to 7 p.m. MST.
Does My Application Cloud offer hosting services for applications such as Microsoft Word and Microsoft Excel?
Yes. Secure hosting is available for our clients in need of remote access to Microsoft application files including Microsoft Word and Microsoft Excel.
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